Support

Help with NightShifter.

Email hello@plumios.com. Include your app version, device model, operating-system version and a short description—never send passwords, store credentials or private health records.

Availability

NightShifter is currently being prepared for closed testing and public release on Android and iOS. Store links will be added here when each release is available.

Accounts

The closed-test Android build may operate in guest mode without sign-in. Production builds use email sign-in so cloud subscription status and future account data can be associated with a non-guessable user ID. Use “Forgot password?” on the sign-in screen to request a reset.

Purchases and restore

Prices and billing periods are shown by Google Play or the App Store. Use “Restore purchases” from the Pro screen after reinstalling or changing devices. For a charge or cancellation, use the store account that completed the purchase. Send us your RevenueCat App User ID if support asks for it; never send a receipt token publicly.

Calendar and health access

The core planner does not require either connection. Permissions can be denied or revoked in device settings. Imported sleep records can be disconnected and deleted from NightShifter settings. Calendar candidates require confirmation before becoming shifts.

Data export and deletion

Before production launch, the app and authenticated API will expose account data export and deletion. During closed testing, email hello@plumios.com from the address associated with your account. We may need to verify identity before acting. Local guest data can be removed by clearing app storage or uninstalling the app.

Safety

NightShifter does not provide emergency, medical, driving or fitness-for-duty advice. If you feel too sleepy to drive or work safely, stop and follow applicable workplace and public-safety guidance. Seek professional help for persistent or concerning sleep symptoms.

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